FAQTo
help you focus in on your area of concern, we
have organized our FAQ page.
Getting Started
General questions
Technical
Questions
Getting Started
How
do I download the Play4Fun Poker card room software
Please visit our download
page for complete instructions on downloading
and installing the software.
What
are the minimum system requirements to play?
-
Windows
98/ME/2000/XP
-
Download
Size: Approx. 3.8 Megabytes (15 minutes on
a 56k modem)
-
Pentium
266 computer with 64 MB RAM
-
28.8k
Modem
-
Sound
card recommended but not required
I
have the software installed. Now, how do I sign
up so I can play?
Open the Play4Fun Poker Lobby window and on the
tool bar across the top of this window, click
'Account' and select 'Create a new account'. A
new window will open that allows you to enter
in your information to register. It is important
that you are careful when choosing your screenname,
as it cannot be changed.
Once accepted, you will receive a message telling
you that your account has been created. A welcome
email will be sent to the email address you provided.
A validation code and instructions on how to validate
will be included in this email that is necessary
to activate your user account.
Activate
my user account?
The software, with the purpose of ensuring that
the email address you provided is accurate, generates
the verification link code automatically. Once
you receive this code by email, click the link
contained in this email. You will receive a confirmation
page announcing the acceptance of the code and
you are ready for action.
If the code received does not allow you to 'click'
it, simply copy the complete link code into your
Internet browser and hit 'Enter'. This will perform
the same function as mentioned above and a conformation
page announcing the acceptance of this code will
be displayed.
How
do I get chips to play?
When
your account is created, you are automatically
credited with $1000 in play money. Should you
run low of play money, go to the cashier through
the Lobby and request that more money be credited
to your account.
Top
General
questions
How
do I see what games and tables are available forme
to play at?
When the game lobby opens, you will see the table
list for Texas Hold'em. Currently we also offer
Omaha, Omaha Hi-Lo, 7card Stud, 5card Stud and
Tournament tables. To see these table lists, simply
click on the button that corresponds with the
game type you want to view.
How
does the wait list work?
If the table you want to play at is full, you
can join the wait list from the lobby or from
the table itself. You will be added to the list
and automatically notified in order when a seat
is available.
How
does the wait list work when a table is empty?
If
no players are available to play a selected game,
select the minimum number of players you wish
to play against. When a game with enough players
is established, you will automatically be notified.
How
do I open a table from the Lobby?
Highlight the table that you wish to open, either
by single clicking on the table within the list
or by using the up and down arrow keys on your
keyboard. Once the table you wish to open is highlighted,
double click the highlighted area or click the
'Go' button below the table details. The table
window will open.
Can
I sit down at an empty table?
Sure - why not? It seems to be that once somebody
sits at an empty table, others soon follow. You
probably wont have much of a wait to start playing.
Can
I view hand histories?
A
unique number is given to each hand played and
is used to review the events when a player is
questioning a specific hand. Hand histories can
be viewed by logging into the playerservices area.
If you missed the hand number of the game in question,
make note of the hand currently being played and
you can work back from there within the Hand History
page. If you feel that there is a legitimate error
in the hand being questioned, forward all information
to contactus@playforfunpoker.com
for review.
Can
I change my account information?
Once you have created your account, changes to
the information you provided can be done through
the game client. Select the Change Current Info
option from the Account tools section of the client.
I
would like to change my screenname.
Generally we do not allow for screenname to be
changed. If you have miss-spelled your username
or have another reason for wanting it switched,
send a request to contactus@playforfunpoker.com.
Your request will be reviewed.
What
does Avg Pot and Plrs/Flop mean in the table?
Avg Pot represents the rolling 30-hand average
pot. Plrs/Flop is shown as a percentage representing
the average number of players that are in the
hand for the Flop.
How
do I chat with the other players?
To chat with the other players, simply type what
you would like to say in the box in the bottom
left corner of the table window. You will see
the text being entered and have the ability to
edit before you commit the text to be read by
others at the table. When you would like to submit
the text to be viewed, simply hit the 'enter'
key and your text will appear in the chat box.
You may chat with players at a table that you
are not sitting at.
What
is the meaning of the shorthand that some players
use in the chat?
As a shortcut, some players use acronyms to represent
what they would like to say.
Some
other chat room symbols that come up:
All
the chat at the table is bothersome. Can I do
anything to stop it?
There are different levels to what is announced.
Select the appropriate level of the text you wish
to view by selecting the 'Chat Filter' menu item
at the game table.
How
can I be sure the game is fair?
Yes, the game is fair. As with any game there
will be times when you win and times when you
lose. Sometimes these will extend into streaks.
All information that is offered on these pages
is put here to inform players of how the room
operates and what measures are taken to ensure
the integrity of the games that are played at
Play4Fun Poker. Should you, at any time have a
question or concern on a topic that is covered
here or on any topic with regards to the operation
of the poker card room, you can contact the administrative
staff at contactus@playforfunpoker.com.
What
kind of shuffling routine do you use?
Great
measures have been taken to ensure that cards
dealt are completely random. The shuffling algorithms
along with the random number generator have been
designed to create an unpredictable shuffle.
In addition, your down cards are only ever known
by you as the game is being played. The game server
'deals' them to your computer alone, making it
impossible for any other player to know your cards
as a hand is played.
I
have followed the instructions for creating an account
but have not yet received my email verification
code, what should I do?
Occasionally, our mail bot gets clogged and prevents
the outgoing mail from departing on a timely basis.
The first thing you should do is ensure you have
selected 'receive' in your mail software. Please
send us an email to contactus@playforfunpoker.com
indicating you have registered but have not received
your verification code and we will forward information
on how to fix the problem immediately.
What
is done about collusion?
Play4Fun
Poker has various methods of monitoring play at
tables. Any player who is suspected of collusion
will be monitored more closely and should the
card room administrators believe that players
are playing in collusion, the players in question
will have their accounts suspended immediately
and permanently.
I
enjoy the games offered at Play4Fun Poker. Are
there plans to develop and release others?
Definitely. Tournaments and other poker variations
are in the works. To keep up to date on the future
changes as they are implemented - check back to
the site often.
Top
Technical
Questions
I
keep getting disconnected or frozen. What is the
problem?
Most frequently this is caused by an inconsistent
Internet connection, which is usually caused by
some momentary hiccups on the Internet highway.
Information traveling between your computer and
the game servers has a long trip and travels through
many computers along the way. If one of the links
in the chain goes down, your information may be
lost or (usually) rerouted through another computer.
Unfortunately, in a real time interactive game
such as ours, the delay while your information
is passed back and forth through the alternate
connection can be enough to cause our system to
think you have left the game and drop the connection.
Sometimes your computer gets the message and you
get an error message about being disconnected
from the game. Other times your computer knows
nothing about this and it looks like the game
has stopped.
If you are unable to determine the nature of your
issue, please contact contactus@playforfunpoker.com.
I
keep getting an error message. What should I do?
Play4Fun Poker support will need the exact error
message you are receiving and the details about
what was happening when you received it. Any and
all information is helpful. Forward this information
to contactus@playforfunpoker.com.
I
have looked through your website for an answer
to my question but my question isn't covered here.
Who should I contact?
contactus@playforfunpoker.com
Be
sure to include your username along with all other
details that will assist in helping us help you.
Be descriptive; our support staff appreciates
long emails. If you're getting error messages
include the exact error message text as well as
what you were doing before you got it.
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